Bitskout

Media Estonia IRCAI Global Top 100

Bitskout is a software platform that helps accounting, legal, and other professional services firms double their bandwidth without hiring extra headcount by managing client requests, customer onboarding and information intake.

Operational Efficiency and Case Management Service Provision and Delivery Workflow and Other General Operations

Bodyguard.ai

Media France IRCAI Global Top 100

Bodyguard.ai removes toxic, spam, and damaging content from social platforms, keeping virtual communities safe.

Distribution and Audience Engagement

Bürokratt

Public sector Estonia IRCAI Global Top 100

Bürokratt is an interoperable network of chatbots on the websites of public authorities that allows people to obtain information from these authorities through a chat window. It provides individuals, or users, with the opportunity to access direct public and information services using virtual assistants.

Service Provision and Delivery

Case Allocation Module (Bylų Skirstymo Modulis)

Judiciary Lithuania Resource Centre Cyberjustice and AI by CEPEJ

The Case Allocation Module (Bylų Skirstymo Modulis) is a tool designed to distribute insolvency cases among judges in Lithuania. It considers factors such as the complexity of cases, judges' expertise, and workload to ensure an equitable distribution. This system aims to enhance efficiency and fairness in handling insolvency proceedings within the Lithuanian judiciary.

Operational Efficiency and Case Management

Cetus: AI for Monitoring Whale Populations from Space

Public sector Canada IRCAI Global Top 100

Cetus uses high-res satellite imagery to automate and improve large-scale monitoring of migratory patterns of marine mammals and tries to understand how these interact with seasonal changes and climate change impacts. By processing satellite images, Cetus efficiently identifies mid-sized cetaceans and provides annotated data, enabling informed decision-making for conservation and research efforts.

Monitoring and Control Resource Planning

Chartbeat

Media United States of America Partnership on AI: AI Tools for Local Newsrooms Database

Chartbeat's AI offers significant benefits to the media sector by providing real-time, data-driven insights that help content teams understand audience behavior. Its AI-driven tools enable publishers to analyze metrics such as Engaged Time, Scroll Depth, and real-time interactions, allowing for quick optimization of content strategies. By delivering predictive analytics, it helps media outlets determine which content is likely to engage readers, improving retention and conversions. The platform also supports headline and content testing, optimizing user experience by determining the most effective formats and messaging. Overall, Chartbeat's AI empowers media organizations to drive more informed, data-backed editorial and business decisions, maximizing audience engagement and revenue opportunities.

Distribution and Audience Engagement

ChartGemma

Media Canada Hugging Face: The Essential AI Toolkit for Journalists and Content Creators

ChartGemma is an AI tool that analyzes charts or graphs based on user-submitted images and input prompts. It provides insights by interpreting the data visualized in the chart, explaining trends, comparisons, or anomalies, and generating text-based analyses to help users understand the chart's meaning.

Newsgathering and Fact-Checking

Chat Super Transport

Public sector Colombia Sistemas de decisión automatizada en el sector público colombiano

The Colombian federal public service ("superintendencia") for transport designed its own chatbot to facilitate communication between the superintendencia and the public, including both individuals and businesses within the transportation sector. It provides real-time support for users seeking assistance with inquiries, complaints, and regulatory issues related to transportation. The Chat Virtual operates as an instant messaging service available through the Superintendencia’s website, allowing for direct communication with staff who can provide clear and accurate information. It was especially crucial during the COVID-19 pandemic as it enabled citizens to resolve issues without needing to visit in person, offering service continuity despite lockdowns. The chatbot handles general queries, complaints, and questions about transportation regulations.

Service Provision and Delivery

Chatico

Public sector Colombia Sistemas de decisión automatizada en el sector público colombiano

Chatico is an AI-powered virtual assistant deployed by the Alcaldía Mayor de Bogotá to provide citizens with information about local government services, participation campaigns, and public services. It helps residents navigate through various government processes such as SISBEN, education, mobility, and public health, offering a 24/7, interactive support channel. The platform also facilitates direct citizen engagement by allowing people to vote on key civic initiatives like "Causas Ciudadanas" (Citizen Causes) and "Presupuestos Participativos" (Participatory Budgets). Chatico operates on multiple channels, including WhatsApp, making it accessible and easy to use for a wide audience. The tool is continually evolving, learning from user interactions to enhance its responses and include more relevant topics like gender violence routes, tourist information, and social assistance.

Service Provision and Delivery

Checkbox

Judiciary Australia Global Toolkit on AI and the Rule of Law for the Judiciary

Checkbox is a no-code automation platform that helps legal teams streamline workflows without relying on IT support. It enables teams to automate intake and triage, manage legal matters, and generate contracts efficiently. With AI-powered chatbots, workflow automation, and centralized request tracking, legal professionals can reduce manual tasks and improve service delivery. Real-time dashboards and analytics provide insights that enhance decision-making and operational efficiency.

Access to Justice and Legal Aid Decision Support Systems Operational Efficiency and Case Management

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