This list gathers open-source learning resources (articles, policy reports, courses, and toolkits) to complement the AI tools repository.

Learning Resources

Resources

This repository is aligned with UNESCO’s Digital Transformation and AI Competency Framework. It aims to support civil servants and governments in developing AI and digital competencies, including Digital Planning and Design, Data Use and Governance, and Digital Management and Execution.

Resource
Teaching Public Service Digital
Description
This initiative offers online courses and resources for public service leaders to enhance their digital skills and competencies.
Audience
Public sector
Competency
Digital management and execution
Type
Course
Technology-Facilitated Gender-Based Violence
Description
UNESCO published the Issue Brief “Your opinion doesn’t matter, anyway"Exposing technology-facilitated gender-based violence in an era of generative AI” in 2023.
Audience
Media sector
Competency
Data use and governance
Type
Reading
Testing Services: Digital Service Standard Criteria
Description
This resource outlines the importance of testing services to ensure they meet user needs, are accessible, and function properly, providing specific criteria for testing digital services.
Audience
Public sector
Competency
Digital management and execution
Type
Reading
The Assessment List for Trustworthy Artificial Intelligence
Description
An online platform that hosts the Assessment List for Trustworthy AI developed by the High-Level Expert Group on Artificial Intelligence established by the European Commission. The Assessment List aims to evaluate whether an AI system being developed, deployed, procured, or used adheres to the seven requirements of Trustworthy AI outlined in the Ethics Guidelines for Trustworthy AI.
Audience
Public sector
Competency
Data use and governance
Type
Toolkit
The Case for International Collaboration Around the Whole-of-Government Approach to Digital
Description
This article makes a case for international collaboration in adopting a whole-of-government approach to digital transformation, highlighting benefits of sharing best practices across countries.
Audience
Public sector
Competency
Digital management and execution
Type
Reading
The Digital Academy
Description
This academy offers digital skills training programs for public sector professionals, covering data analytics, cybersecurity, and service design.
Audience
Public sector
Competency
Digital management and execution
Type
Course
The e-Leaders Handbook on the Governance of Digital Government
Description
This handbook provides practical guidance for e-leaders in driving digital transformation in government, covering governance aspects.
Audience
Public sector
Competency
Digital management and execution
Type
Toolkit
The Future Is Ours: Strategic Foresight Toolkit
Description
A Save the Children guide to applying foresight methods for international development.
Audience
Public sector
Competency
Digital planning and design
Type
Toolkit
The Future of Government
Description
This report explores the evolving landscape of government and the future of public administration. It discusses key trends shaping the government sector, including digital transformation, data-driven decision making, citizen-centric services, and the role of emerging technologies. The report provides insights into the challenges and opportunities governments face and offers recommendations for building a more agile and citizen-centric government.
Audience
Public sector
Competency
Digital management and execution
Type
Reading
The Futures Toolkit
Description
A UK government collection of methods and tools for policymakers to think systematically about the future.
Audience
Public sector
Competency
Digital planning and design
Type
Toolkit
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User Guide

© IRCAI and UNESCO

The designations used and the presentation of materials throughout this repository do not imply the expression of any opinion on the part of UNESCO and IRCAI concerning the legal status of any country, territory, city or area, or of its authorities, or concerning the delimitation of its frontiers or boundaries. The ideas, opinions, and content presented in this repository are those of the authors; they do not necessarily represent the views of UNESCO and IRCAI and do not commit the Organizations.