Learning Resources

This list gathers open-source learning resources (articles, policy reports, courses, and toolkits) to complement the AI tools repository.

This repository is aligned with UNESCO’s Digital Transformation and AI Competency Framework. It aims to support civil servants and governments in developing AI and digital competencies, including Digital Planning and Design, Data Use and Governance, and Digital Management and Execution.

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Resource	Description	Audience	Competency	Type
Interoperability Academy - Catalogue of Educational Training Resources Description This catalogue offers educational resources focused on digital skills in the public sector, including courses on interoperability and data. Audience Public sector Competency Digital management and execution Type Toolkit	This catalogue offers educational resources focused on digital skills in the public sector, including courses on interoperability and data.	Public sector	Digital management and execution	Toolkit
Introducing Systems Thinking into Public Sector Institutions: Learning by Doing? Description Chapter 14 of the OECD report, "Introducing Systems Thinking into Public Sector Institutions: Learning by Doing?" discusses the challenges and benefits of introducing systems thinking into public sector institutions and presents case studies from various countries to illustrate different approaches. Audience Public sector Competency Digital planning and design Type Reading	Chapter 14 of the OECD report, "Introducing Systems Thinking into Public Sector Institutions: Learning by Doing?" discusses the challenges and benefits of introducing systems thinking into public sector institutions and presents case studies from various countries to illustrate different approaches.	Public sector	Digital planning and design	Reading
Introduction to Artificial Intelligence for Public Service Interoperability Description This course will provide an introduction to the fundamentals of AI for interoperable public services, covering the concept of Artificial Intelligence, and its components, the legal and policy contexts, methods to support interoperability through AI, challenges and example applications. Audience Public sector Competency Data use and governance Type Course	This course will provide an introduction to the fundamentals of AI for interoperable public services, covering the concept of Artificial Intelligence, and its components, the legal and policy contexts, methods to support interoperability through AI, challenges and example applications.	Public sector	Data use and governance	Course
Introduction to Data-Driven Policy Making Description CPPR offers an introductory course on data-driven policy making, covering the significance of data and techniques for policy formulation. Audience Public sector Competency Data use and governance Type Course	CPPR offers an introductory course on data-driven policy making, covering the significance of data and techniques for policy formulation.	Public sector	Data use and governance	Course
Iterate, Then Iterate Again Description This blog post emphasizes the significance of iteration in digital government. It advocates for an iterative approach to product development and service delivery, encouraging frequent testing, learning, and refinement based on user feedback. Audience Public sector Competency Digital management and execution Type Reading	This blog post emphasizes the significance of iteration in digital government. It advocates for an iterative approach to product development and service delivery, encouraging frequent testing, learning, and refinement based on user feedback.	Public sector	Digital management and execution	Reading
Journey through the MILtiverse toolkit - work with Youth Organizations, Media, and Digital Content Creators Description UNESCO is empowering youth as key actors in the digital age through the launch of the a flagship resource designed to help youth organizations integrate Media and Information Literacy (MIL) into their strategies, policies, and peer education programmes. By equipping young people with the skills to critically engage with nformation and emerging technologies like AI, the toolkit supports youth-led efforts to build more informed and resilient digital communities. Audience Media sector Competency Data use and governance Type Reading	UNESCO is empowering youth as key actors in the digital age through the launch of the a flagship resource designed to help youth organizations integrate Media and Information Literacy (MIL) into their strategies, policies, and peer education programmes. By equipping young people with the skills to critically engage with nformation and emerging technologies like AI, the toolkit supports youth-led efforts to build more informed and resilient digital communities.	Media sector	Data use and governance	Reading
Leading in the Digital Era Description This course explores leadership challenges and opportunities in the digital era, covering digital disruption, innovation, and transformation strategies. Audience Public sector Competency Digital management and execution Type Course	This course explores leadership challenges and opportunities in the digital era, covering digital disruption, innovation, and transformation strategies.	Public sector	Digital management and execution	Course
Listening to the Voice of Citizen: Why Digital Collaboration is Crucial in Advancing Government Technology Description This resource highlights the significance of digital collaboration and citizen engagement in advancing government technology. It discusses the benefits of involving citizens in the design, development, and evaluation of government services and technology solutions. The article explores strategies for fostering digital collaboration, building partnerships, and leveraging citizen feedback to drive innovation in the public sector. Audience Public sector Competency Digital management and execution Type Reading	This resource highlights the significance of digital collaboration and citizen engagement in advancing government technology. It discusses the benefits of involving citizens in the design, development, and evaluation of government services and technology solutions. The article explores strategies for fostering digital collaboration, building partnerships, and leveraging citizen feedback to drive innovation in the public sector.	Public sector	Digital management and execution	Reading
Measuring the Impact of Open Data Description European Commission's Digital Skills and Jobs Platform: This training course focuses on measuring the impact of open data initiatives. It provides insights into methodologies, tools, and indicators to assess the social, economic, and environmental impact of open data. Audience Public sector Competency Data use and governance Type Course	European Commission's Digital Skills and Jobs Platform: This training course focuses on measuring the impact of open data initiatives. It provides insights into methodologies, tools, and indicators to assess the social, economic, and environmental impact of open data.	Public sector	Data use and governance	Course
Media and Information Literacy (MIL) and AI Description Through the media and information literacy (MIL) programme, UNESCO has been spearheading efforts to empower users worldwide to critically evaluate the accuracy of information and make informed decisions in the age of AI. UNESCO has published an Issue Brief on User empowerment through media and information literacy responses to the evolution of generative artificial intelligence (GAI), and produced an explainer video, Decoding Generative Artificial Intelligence with Media and Information Literacy. Audience Media sector Competency Digital management and execution Type Reading	Through the media and information literacy (MIL) programme, UNESCO has been spearheading efforts to empower users worldwide to critically evaluate the accuracy of information and make informed decisions in the age of AI. UNESCO has published an Issue Brief on User empowerment through media and information literacy responses to the evolution of generative artificial intelligence (GAI), and produced an explainer video, Decoding Generative Artificial Intelligence with Media and Information Literacy.	Media sector	Digital management and execution	Reading