Learning Resources

This list gathers open-source learning resources (articles, policy reports, courses, and toolkits) to complement the AI tools repository.

This repository is aligned with UNESCO’s Digital Transformation and AI Competency Framework. It aims to support civil servants and governments in developing AI and digital competencies, including Digital Planning and Design, Data Use and Governance, and Digital Management and Execution.

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Resource	Description	Audience	Competency	Type
Breaking Down Data Silos in Federal Digital Transformation Description This commentary addresses the challenge of data silos in federal digital transformation efforts, highlighting the importance of breaking down silos to enable effective data sharing across agencies. Audience Public sector Competency Digital management and execution Type Reading	This commentary addresses the challenge of data silos in federal digital transformation efforts, highlighting the importance of breaking down silos to enable effective data sharing across agencies.	Public sector	Digital management and execution	Reading
Breaking Government Silos Through Holistic Service Integration Description This article explores the concept of holistic service integration to break down silos in government, discussing benefits of integrating services across agencies for seamless citizen experiences. Audience Public sector Competency Digital management and execution Type Reading	This article explores the concept of holistic service integration to break down silos in government, discussing benefits of integrating services across agencies for seamless citizen experiences.	Public sector	Digital management and execution	Reading
Build Data Bridges, Not Data Silos, in Government Description This blog post advocates for building data bridges instead of data silos in government organizations, emphasizing the need for unified data infrastructure enabling sharing and collaboration. Audience Public sector Competency Digital management and execution Type Reading	This blog post advocates for building data bridges instead of data silos in government organizations, emphasizing the need for unified data infrastructure enabling sharing and collaboration.	Public sector	Digital management and execution	Reading
Building AI Description This course, part of the "Elements of AI" series, focuses on the practical aspects of building AI systems. Participants learn about the key considerations and steps involved in developing AI applications. The course covers topics such as data collection, model training, evaluation, and deployment, equipping learners with practical skills for building AI projects. Audience Public sector Competency Data use and governance Type Course	This course, part of the "Elements of AI" series, focuses on the practical aspects of building AI systems. Participants learn about the key considerations and steps involved in developing AI applications. The course covers topics such as data collection, model training, evaluation, and deployment, equipping learners with practical skills for building AI projects.	Public sector	Data use and governance	Course
Building Trust in Digital Government - Trainer's Guide Description This trainer's guide, provided by the United Nations Development Programme (UNDP) Regional Bureau for Asia and the Pacific (RBAP), focuses on building trust in digital government. It offers resources and guidance for trainers conducting courses on this topic, covering aspects such as privacy, security, and trustworthiness in the digital realm. Audience Public sector Competency Data use and governance Type Course	This trainer's guide, provided by the United Nations Development Programme (UNDP) Regional Bureau for Asia and the Pacific (RBAP), focuses on building trust in digital government. It offers resources and guidance for trainers conducting courses on this topic, covering aspects such as privacy, security, and trustworthiness in the digital realm.	Public sector	Data use and governance	Course
Canvassing the Value Proposition of Your Public Lab Project Description A Nesta blog post offering guidance on using value proposition canvases to define and communicate the value of public lab projects. Audience Public sector Competency Digital planning and design Type Reading	A Nesta blog post offering guidance on using value proposition canvases to define and communicate the value of public lab projects.	Public sector	Digital planning and design	Reading
capAI Description This resource, available on SSRN (Social Science Research Network), is a conformity assessment procedure for AI systems to be in line with the proposed AI Act regulation, providing practical guidance on how to translate high-level ethical principles into the deployment and use of ethical AI. Audience Public sector Competency Data use and governance Type Toolkit	This resource, available on SSRN (Social Science Research Network), is a conformity assessment procedure for AI systems to be in line with the proposed AI Act regulation, providing practical guidance on how to translate high-level ethical principles into the deployment and use of ethical AI.	Public sector	Data use and governance	Toolkit
Citizen-centric Government Description This article explores the concept of citizen-centric government, emphasizing the importance of putting citizens at the center of government activities and service delivery. It discusses strategies for fostering citizen engagement, improving service quality, and leveraging technology to enhance the citizen experience. The article highlights successful examples of citizen-centric government initiatives and provides recommendations for government organizations. Audience Public sector Competency Digital management and execution Type Reading	This article explores the concept of citizen-centric government, emphasizing the importance of putting citizens at the center of government activities and service delivery. It discusses strategies for fostering citizen engagement, improving service quality, and leveraging technology to enhance the citizen experience. The article highlights successful examples of citizen-centric government initiatives and provides recommendations for government organizations.	Public sector	Digital management and execution	Reading
Compendium of Frameworks of Practices and Policies on Advanced Digital Skills and Digital Literacy Description This compendium provides frameworks, practices, and policies related to advanced digital skills and digital literacy, offering valuable guidance for individuals and organizations. Audience Public sector Competency Data use and governance Type Reading	This compendium provides frameworks, practices, and policies related to advanced digital skills and digital literacy, offering valuable guidance for individuals and organizations.	Public sector	Data use and governance	Reading
Competencies necessary for eGov Description This report presents a comprehensive overview of competencies required for successful eGovernment implementation, covering digital skills, project management, and more. Audience Public sector Competency Digital management and execution Type Reading	This report presents a comprehensive overview of competencies required for successful eGovernment implementation, covering digital skills, project management, and more.	Public sector	Digital management and execution	Reading