This list gathers open-source learning resources (articles, policy reports, courses, and toolkits) to complement the AI tools repository.

Learning Resources

Resources

This repository is aligned with UNESCO’s Digital Transformation and AI Competency Framework. It aims to support civil servants and governments in developing AI and digital competencies, including Digital Planning and Design, Data Use and Governance, and Digital Management and Execution.

Resource
Open Data Toolkit
Description
The Open Data Toolkit by the World Bank provides resources and guidance for implementing open data initiatives, offering practical tools, case studies, and best practices for governments.
Audience
Public sector
Competency
Data use and governance
Type
Toolkit
Open e-governance and e-democracy
Description
The course describes the history of eGovernment and eDemocracy and tackles the growing phenomenon of Open government by discussing how IT has transformed the public sector.
Audience
Public sector
Competency
Data use and governance
Type
Course
Open Government Publications
Description
OECD’s open government publications provide resources on citizen engagement, open data, transparency, and accountability, offering valuable insights for policymakers.
Audience
Public sector
Competency
Data use and governance
Type
Reading
Open Government Training
Description
Washington State Attorney General: The Open Government Training offered by the Washington State Attorney General's Office provides comprehensive education on open government laws, policies, and practices. It aims to equip public officials, employees, and interested individuals with the knowledge and skills necessary to ensure transparency and accountability in government.
Audience
Public sector
Competency
Data use and governance
Type
Course
PM² Alliance Publications
Description
These publications offer a diverse collection of resources for project management practitioners, covering various aspects of project management with insights, best practices, and practical guidance.
Audience
Public sector
Competency
Digital management and execution
Type
Toolkit
Precious Failures
Description
This resource shares stories of failures and lessons learned in the digital government context, emphasizing the value of learning from failures as steppingstones to success.
Audience
Public sector
Competency
Digital management and execution
Type
Reading
Privacy course
Description
The Internet Society offers this course as part of its learning platform. It focuses on privacy, providing educational materials and resources to enhance understanding and knowledge in this area. The resource covers various aspects of privacy, including its importance in the digital age, key principles, challenges, and best practices for individuals and organizations.
Audience
Public sector
Competency
Data use and governance
Type
Course
Privacy, Security, and Risk - Privacy Standards and Guidance
Description
Digital.govt.nz provides this resource, which offers standards and guidance on privacy, security, and risk management. It addresses privacy considerations for government entities in New Zealand, providing a framework for ensuring the protection of personal information.
Audience
Public sector
Competency
Data use and governance
Type
Toolkit
Prototyping in Service Design
Description
This resource provides guidance on the use of prototyping in service design, highlighting prototyping as a valuable tool for designing and improving government services.
Audience
Public sector
Competency
Digital management and execution
Type
Reading
Pursuit of Perfection: The Enemy of Digital Government
Description
This article explores the challenges associated with pursuing perfection in digital government initiatives. It highlights the importance of embracing an iterative approach that focuses on continuous improvement and adaptation to meet user needs effectively.
Audience
Public sector
Competency
Digital management and execution
Type
Reading
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The designations used and the presentation of materials throughout this repository do not imply the expression of any opinion on the part of UNESCO and IRCAI concerning the legal status of any country, territory, city or area, or of its authorities, or concerning the delimitation of its frontiers or boundaries. The ideas, opinions, and content presented in this repository are those of the authors; they do not necessarily represent the views of UNESCO and IRCAI and do not commit the Organizations.