Solidarity-based transport pricing at Nantes Métropole

Public sector France

Joint Research Centre Data Catalogue: Public Sector Tech Watch latest dataset of selected cases European Commission, Joint Research Centre (JRC). Public Sector Tech Watch latest dataset of selected cases. 2023. European Commission. Available at: https://data.jrc.ec.europa.eu/dataset/e8e7bddd-8510-4936-9fa6-7e1b399cbd92. (Accessed March 2025).

Nantes Métropole has developed an algorithm to determine eligibility for free or reduced-fare unlimited transit passes based on household income and family composition. Applicants submit requests at the town hall, where agents collect supporting documents and input the necessary data into Deltas, a software developed by Nantes Métropole. The algorithm processes this information in real-time, providing an immediate decision on eligibility. The algorithm is open-source, reflecting Nantes Métropole’s commitment to transparency in automated decision-making. The code is available for public consultation.

Monitoring and Control

AI tools in this category are used for enhancing transparency, access to information, compliance monitoring, and ensuring regulatory adherence. These applications help in real-time monitoring of various public sector activities and services.

Service Provision and Delivery

These tools enhance the delivery of public services by automating processes, improving citizen engagement, and personalizing services based on individual needs. They help in making public services more accessible and efficient.

#automate The tool automates (and therewith accelerates) the process of determining eligibility for reduced-fare transit passes based on income and family composition.

#monitor The algorithm helps monitor the eligibility status of applicants, ensuring transparency and fairness in how decisions are made. It supports efficient oversight by notifying users immediately of their eligibility outcomes.

Website

Developed by: Public Sector
Deployment Type: Web Platform
Community Moderation: Does not require community manager
Difficulty Level: Does not require developer
License: Open-source

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