Particip.ai

Public sector Germany Resource Planning, Service Provision and Delivery

Particip.ai’s Crisis Contact Centers support refugees and people in crisis regions with accessible and objective information. With guidance and orientation, the platform connects people in needs with NGOs and public institutions.

SDG 1 No poverty

SDG 3 Good health and well-being

SDG 4 Quality Education

SDG 8 Decent work and economic growth

SDG 10 Reduced inequalities

SDG 11 Sustainable cities and economies

SDG 16 Peace, justice and strong institutions

SDG 17 Partnership for the goals

#assist Assist: Provide refugees and people in crisis regions with first-level telephone hotline for information, advice, and referrals to appropriate institutions.

#moderate Handle requests with 24/7 available professional agents, volunteers, and AI phonebots.

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Stakeholders: Civil Society, Government
Maturity: Industrial project

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User Guide