Public
sector
Media
Judiciary

Particip.ai

Public sector Country or Region Germany
Sourced From
IRCAI Global Top 100 International Research Centre on Artificial Intelligence (2025) 'IRCAI Global Top 100'. Available at: https://ircai.org/global-top-100-outstanding-projects/results/ (Accessed March 2025).
Particip.ai’s Crisis Contact Centers support refugees and people in crisis regions with accessible and objective information. With guidance and orientation, the platform connects people in needs with NGOs and public institutions.
Resource Planning

These tools assist in the efficient allocation and management of resources, such as workforce, budgets, and infrastructure. They help optimize the use of public resources and improve operational efficiency.

Service Provision and Delivery

These tools enhance the delivery of public services by automating processes, improving citizen engagement, and personalizing services based on individual needs. They help in making public services more accessible and efficient.

SDG 1 No poverty
SDG 3 Good health and well-being
SDG 4 Quality Education
SDG 8 Decent work and economic growth
SDG 10 Reduced inequalities
SDG 11 Sustainable cities and economies
SDG 16 Peace, justice and strong institutions
SDG 17 Partnership for the goals
#assist Assist: Provide refugees and people in crisis regions with first-level telephone hotline for information, advice, and referrals to appropriate institutions.
#moderate Handle requests with 24/7 available professional agents, volunteers, and AI phonebots.
Developed by
Civil Society, Public Sector
Deployment Type
Cloud-Based AI Service & API
Community Moderation
Requires community manager
Difficulty Level
Does not require developer
License
Proprietary
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User Guide

© IRCAI and UNESCO

The designations used and the presentation of materials throughout this repository do not imply the expression of any opinion on the part of UNESCO and IRCAI concerning the legal status of any country, territory, city or area, or of its authorities, or concerning the delimitation of its frontiers or boundaries. The ideas, opinions, and content presented in this repository are those of the authors; they do not necessarily represent the views of UNESCO and IRCAI and do not commit the Organizations.