Public
sector
Media
Judiciary

OpenWeb

Media Country or Region United States of America
Sourced From
Partnership on AI: AI Tools for Local Newsrooms Database International Media Support (2021) 'The next wave of disruption: Emerging market media use of artificial intelligence and machine learning'. Available at: https://www.mediasupport.org/wp-content/uploads/2021/07/AI-ML-in-Emerging-Markets-vFinal4.pdf (Accessed March 2025).
OpenWeb provides advanced automatic moderation technology that can accurately interpret the subtleties of online discussions, such as language ambiguities, contextual toxicity, regional slang, and user emotions. When implemented on news websites, it allows publishers to filter out irrelevant spam, moderate content effectively, and boost engagement with genuine users. This solution helps create a safer and more engaging online space for readers, ensuring that interactions remain constructive and authentic.
Distribution and Audience Engagement

AI-powered content personalization (e.g. personalized trailers, thumbnails, hyper-personalized content) Optimized distribution and scheduling, such as automated A/B testing Audience analytics and audience sentiment analysis Interaction with audiences, such as comment moderation on media’s online platforms, generating standard replies, processing feedback AI-powered tools that enable user/audience empowerment (for instance to understand why they see such content, to decide on the algo, to enable flagging of problematic content).

#interact Interact with genuine users through OpenWeb’s technology, boosting meaningful engagement and creating a more authentic space for discussions.
#moderate Moderate user-generated content with OpenWeb, filtering out spam and reducing toxicity on news websites to maintain a positive online environment.
Website
Developed by
Private Sector
Deployment Type
Cloud-Based AI Service & API
Community Moderation
Requires community manager
Difficulty Level
Requires developer
License
Proprietary
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