Jugalbandi Manager

Public sector India Access to Justice and Legal Aid, Service Provision and Delivery

Jugalbandi Manager is an AI-powered platform that enables users to access and act on information in their native language through conversational interfaces like WhatsApp. It allows users to ask questions about policies, laws, and services, receive responses in text or voice, and take actions such as booking appointments or initiating legal processes—all directly within the same interface. The platform also provides developers with customizable components to integrate into apps or services, enhancing accessibility and enabling scalable solutions.

SDG 1 No poverty

SDG 4 Quality Education

SDG 8 Decent work and economic growth

SDG 10 Reduced inequalities

SDG 16 Peace, justice and strong institutions

SDG 17 Partnership for the goals

#assist Jugalbandi assists users by enabling them to take immediate action based on the information they receive, such as filling out forms or booking appointments. The platform streamlines the process by offering direct access to services within the same interface. It reduces the time and effort needed to navigate through complex systems. Users can complete tasks more efficiently, whether for government services or legal matters.

#build Use Jugalbandi’s AI infrastructure to develop custom applications for information access and action-taking. Developers can integrate conversational AI into their own platforms, such as mobile apps, websites, or IVR systems. The platform provides modular components that can be tailored to various needs, from legal services to government assistance. Build solutions that scale and meet the needs of users in rural and underserved areas.

#inform Jugalbandi helps provide users with essential information on policies, rights, and services in a clear, accessible manner. It enables users to easily access details about government schemes or legal processes, breaking down complex information. The system delivers responses in multiple languages, ensuring broad accessibility. It makes navigating bureaucratic systems more manageable by offering instant answers to critical questions.

#train Train the AI models behind Jugalbandi with specific datasets to improve language understanding and response accuracy. Leverage the platform’s capabilities to adapt the system for different domains or languages. Developers can fine-tune the AI to suit local contexts, enhancing its performance. This ensures that the chatbot becomes more effective over time in providing relevant and actionable information.

Website

Stakeholders: Civil Society, Government
Maturity: R&D project

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