Global Toolkit on AI and the Rule of Law for the JudiciaryUNESCO (2023) 'Global toolkit on AI and the rule of law for the judiciary'. Available at: https://unesdoc.unesco.org/ark:/48223/pf0000387331 (Accessed March 2025).
The AI-powered jury bot, known as Gina, helps users of the Los Angeles Superior Court manage traffic citations online. It allows individuals to pay tickets, enroll in traffic school, or schedule court dates, reducing the need for in-person visits. Supporting multiple languages, including English, Armenian, Chinese, Korean, Spanish, and Vietnamese, the bot improves accessibility for a diverse population. Additionally, the court has implemented a unified Traffic Call Center, providing a central contact point for assistance and scheduling hearings.
Access to Justice and Legal Aid
Virtual Legal Assistants: AI-powered chatbots and virtual assistants provide legal information and guidance to the public, improving access to legal services and aiding self-represented litigants.
Document Automation for Legal Aid: These tools help generate legal documents for individuals who cannot afford legal representation, ensuring broader access to justice.
Decision Support Systems
Judgment Drafting Assistance: These tools help judges draft judgments by suggesting relevant legal provisions, precedents, and potential outcomes based on the specifics of the case, including to help judges reduce potential extremes in their rulings by analysing and presenting previous sentencing decisions for similar cases.
Operational Efficiency and Case Management
Automated Case Management: AI tools streamline case management processes, including scheduling, tracking case progress, and managing documentation, thereby improving the efficiency of court operations.
Speech-to-Text and Transcription Services: These applications convert spoken language into written text for court records, enhancing the accuracy and speed of documentation.
#assistGuide users through managing traffic citations, from paying fines to scheduling court dates. The bot uses natural language processing to interact with users, providing clear, multilingual responses. This simplifies complex tasks, ensuring that users can resolve issues without needing to visit the court in person.
#automateAutomate routine tasks like ticket payments and court date scheduling, minimizing the need for manual input. It streamlines workflows by generating structured responses based on user input, saving both time and resources. This enhances operational efficiency by reducing in-person interactions and phone call volumes.
#translateTranslate content into multiple languages, including English, Armenian, Chinese, Korean, Spanish, and Vietnamese, to ensure accessibility. Leveraging machine learning translation services, it can understand and respond to users in their preferred language. This feature broadens the court’s reach, helping individuals from various linguistic backgrounds navigate the traffic citation system.
The designations used and the presentation of materials throughout this repository do not imply the expression of any opinion on the part of UNESCO and IRCAI concerning the legal status of any country, territory, city or area, or of its authorities, or concerning the delimitation of its frontiers or boundaries. The ideas, opinions, and content presented in this repository are those of the authors; they do not necessarily represent the views of UNESCO and IRCAI and do not commit the Organizations.