ConversationAI Moderator App

Media United States of America

Partnership on AI: AI Tools for Local Newsrooms Database International Media Support (2021) 'The next wave of disruption: Emerging market media use of artificial intelligence and machine learning'. Available at: https://www.mediasupport.org/wp-content/uploads/2021/07/AI-ML-in-Emerging-Markets-vFinal4.pdf (Accessed March 2025).

The ConversationAI Moderator App is an open-source tool that employs machine learning to assist moderators in detecting and reducing toxicity in online discussions, such as forums and comment sections. Media platforms can customize the app to align with their own content moderation guidelines, automatically managing audience interactions and ensuring healthier engagement. Available for free, the tool can be easily installed by following the step-by-step instructions in its GitHub repository, helping media platforms efficiently moderate online conversations and maintain a positive community environment.

Distribution and Audience Engagement

AI-powered content personalization (e.g. personalized trailers, thumbnails, hyper-personalized content) Optimized distribution and scheduling, such as automated A/B testing Audience analytics and audience sentiment analysis Interaction with audiences, such as comment moderation on media’s online platforms, generating standard replies, processing feedback AI-powered tools that enable user/audience empowerment (for instance to understand why they see such content, to decide on the algo, to enable flagging of problematic content).

#automate Automate the content moderation process with the app to streamline audience engagement and foster healthier interactions online.

#deploy Deploy the ConversationAI Moderator App by following the simple, step-by-step guide in its GitHub repository to integrate it into your newsroom’s platform.

#moderate Moderate online discussions automatically using the ConversationAI Moderator App to identify and reduce toxicity in forums and comment sections based on customizable rules.

Website

Developed by: Private Sector
Deployment Type: Cloud-Based AI Service & API
Community Moderation: Does not require community manager
Difficulty Level: Requires developer
License: Open-source

Back to all

With the support of

User Guide

The designations used and the presentation of materials throughout this repository do not imply the expression of any opinion on the part of UNESCO and IRCAI concerning the legal status of any country, territory, city or area, or of its authorities, or concerning the delimitation of its frontiers or boundaries. The ideas, opinions, and content presented in this repository are those of the authors; they do not necessarily represent the views of UNESCO and IRCAI and do not commit the Organizations.